My nonprofit receives a check, and I noticed there's a check fee. Why is there a fee?

To streamline operations, Bright Funds is charging a $25 fee on manual checks nonprofits receive in the mail to offset the administrative costs associated with managing manual check disbursements and uncashed or returned checks. In addition, Bright Funds now offers ACH/EFT/direct deposit payments, which do not have a fee. We encourage every nonprofit to sign up for ACH/EFT/direct deposit payments.


Who will be charged the manual check fee?

Checks will have the manual check fee applied if the nonprofit receives a check in the mail, and if the total donation received is $500 or more. If your nonprofit is set up with ACH/EFT/direct deposit payments, the manual check fee will be waived.


Can I sign up for ACH/EFT/direct deposit payments?

Yes! We are pleased to share that Bright Funds offers ACH/EFT/direct deposit payments for nonprofits based in the United States. When your nonprofit signs up for ACH/EFT/direct deposit payments, the nonprofit will not receive a donation check in the mail. Rather, the nonprofit will receive donations and matching gifts directly to the nonprofit bank account.


Why should I sign up for ACH/EFT/direct deposit payments?

We are encouraging our nonprofit partners to sign up for ACH/EFT/direct deposit for a variety of reasons - they are more secure, they avoid the possibility of a check going uncashed or returned, and they are faster for nonprofits to receive than a mailed check.


How can I sign up for ACH/EFT/direct deposit payments? 

You can sign up for ACH/EFT/direct deposit via our nonprofit portal, Bright Network!

If you are not yet registered for Bright Network, you can visit the registration page here to get started.

If you are already registered with Bright Network, you can register for ACH/EFT/direct deposit by clicking "Profile" in the left sidebar once you are logged in. Under "Bank Details", you will be able to submit your banking information, and upload one of the supporting documents listed below:

  1. A voided check with your nonprofit name and address listed

  2. A letter from your bank verifying your routing and accounting number, nonprofit name and address

  3. A bank statement containing your nonprofit’s routing number, account number, nonprofit name and address.

Please note this sign up process is only required for nonprofits based in the United States.


How can I update my ACH/EFT/direct deposit information?

You can edit your banking information in Bright Network, too! Just navigate to "Profile" in the left panel, and click "Bank Details". There, you will be able to submit your banking information, and upload one of the supporting documents listed below:

  1. A voided check with your nonprofit name and address listed

  2. A letter from your bank verifying your routing and accounting number, nonprofit name and address

  3. A bank statement containing your nonprofit’s routing number, account number, nonprofit name and address.

Once done, let us know at nonprofits@brightfunds.org.


I tried signing up on Bill.com for ACH/EFT/direct deposit payments, do I still need to sign up? 

Yes. Unfortunately, Bill.com’s payment network does not give Bright Funds enough information to validate that the bank information provided is associated with the nonprofit. Therefore, we’ll still need your nonprofit to complete a few steps to ensure we validate accounts on our end.


I received the micro-deposit for my ACH/EFT/direct deposit. How can I confirm this to make sure I am all set-up?

You can reach out to our team at nonprofits@brightfunds.org and let us know. Don't forget to share your EIN and the deposit amount!


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