Donation statuses to expect

You can check the status of your donation under My Donations. Once you find the donation you would like to check on, one of these statuses will be displayed:

"Scheduled" - your donation has been received by Bright Funds, and is scheduled to be sent out in our next monthly disbursement.

"Disbursed" - your donation was disbursed to the organization.

"Held" - there was a hitch with the disbursement of your donation, and our team is working on it. You can contact our team using the chat bubble in the bottom corner for more information.


Timeline of matching donations

If your company offers matching, your matching gift typically takes at least two months to be disbursed to the nonprofit.* Here's the timeline: 

  1. You submit a match request on January 15. It is approved as long as it meets your company’s matching gift criteria. 

  2. Let's say your match is approved on January 30. The status changes from “Awaiting approval” to “Awaiting transfer from your company.

  3.  On the 1st of the following month, in this example February 1, Bright Funds invoices your company for the matching funds.

  4. When the invoice is paid by your company (typically before the end of the month), the status of the matching gift will change to “Received by Bright Funds" - in this example this would happen in February.

  5. You will then see the status update to "Scheduled" meaning the funds will be queued for disbursement in the middle of the following month - in this example, mid-March.

  6. We send the check to your nonprofit in mid-March and the check should be received by the end of the month. Checks usually arrive within 5-10 business days. The status of the match will update to "Disbursed." Hooray! 

  7. If there was a hitch with the disbursement of the match, the status will display as "Held" and you can get in touch with our team at support@brightfunds.org for more information.

To summarize: a match requested in January will typically be disbursed around mid-March.  

*While this is a typical timeline, it is contingent upon the match approval date and payment receipt date. 

Note: If your company offers credit grants, the disbursal timeline is the same as for a matching gift. 

Nonprofits receive donor reports with donations from Bright Funds, sharing donor information (if donors opt into sharing their information) and donation details.

Below is a helpful table to determine when your matching funds will be sent to your nonprofit*:

Month matching donation was made

Month matching donation is expected to be sent

January

March

February

April

March

May

April

June

May

July

June

August

July

September

August

October

September

November

October

December

November

January

December

February


*Please note for matching donations, the two-month timeline is contingent on Bright Funds receiving the matching funds from the matching company, and may extend beyond that timeframe.


Related articles:

Credit card/PayPal donation timeline to U.S.-based nonprofits

Still need help? Reach out to our team using the chat bubble or

at support@brightfunds.org.

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