FAQs for Donors and Volunteers

Quick guides to help you find nonprofits, donate, request a match, volunteer, and more on Bright Funds!

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35 articles in this collection
Written by Rachel Nersesian, Michelle Marinas, Sara Grant and 2 others

Finding Nonprofits

Pro tips for finding U.S.-based nonprofits

Easily find your favorite U.S.-based nonprofit or public school on Bright Funds

Written by Michelle Marinas
Updated over a week ago

Finding nonprofits based outside of the U.S.

Find nonprofits based around the world on Bright Funds

Written by Sara Grant
Updated over a week ago

Nonprofit eligibility requirements

More information about how nonprofits are determined to be eligible or ineligible for donations

Written by Rachel Nersesian
Updated over a week ago

Donating

How to donate on Bright Funds

Learn how to make a one-time donation on Bright Funds.

Written by Yasmin Zarco
Updated over a week ago

Donating using your credit grant

If you have received a credit grant from your company, learn how to redeem it to your nonprofit of choice.

Written by Sara Grant
Updated over a week ago

Setting up a recurring donation

Learn how to create and manage recurring donations on Bright Funds!

Written by Michelle Marinas
Updated over a week ago

Editing or stopping a recurring donation

How to edit or stop your recurring donation on Bright Funds.

Written by Sara Grant
Updated over a week ago

Designating your donation

Include a note for the nonprofit and make sure your donation gets to the right place!

Written by Yasmin Zarco
Updated over a week ago

Donating to External Fundraisers

Find out how to have your donation noted for a fundraiser.

Written by Michelle Marinas
Updated over a week ago

Sharing your information with your nonprofit

Decide what you would like to share with the nonprofit.

Written by Sara Grant
Updated over a week ago

Matching Donations

What is a matching donation

A quick summary on what a matching donation is.

Written by Michelle Marinas
Updated over a week ago

Requesting a match for your outside donation

How to submit a request.

Written by Sara Grant
Updated over a week ago

Editing or deleting an outside match request

Information on how to edit or delete your outside match request.

Written by Yasmin Zarco
Updated over a week ago

Confirming a matched donation

How to tell if your donation has been matched.

Written by Yasmin Zarco
Updated over a week ago

Matching to GoFundMe Fundraisers

Does your company offer matching? Did you donate to a GoFundMe and want it matched? Find out here if your donation qualifies.

Written by Michelle Marinas
Updated over a week ago

Timelines for Donations

How donations are sent

Find out how your donations are sent to your nonprofit based in the U.S.

Written by Michelle Marinas
Updated over a week ago

Credit card/PayPal donation timeline to U.S.-based nonprofits

Check the status of your credit card or PayPal donation to U.S.-based nonprofits.

Written by Yasmin Zarco
Updated over a week ago

Matching donation timeline to U.S.-based nonprofits

Check the status of your matched donation to U.S.-based nonprofits.

Written by Ellie Lanphier
Updated over a week ago

Credit card/PayPal donation timeline to nonprofits based outside the U.S.

Check your donation status to nonprofits based outside of the U.S.

Written by Michelle Marinas
Updated over a week ago

Matching donation timeline to nonprofits based outside the U.S.

Check your matching donation status to nonprofits based outside of the U.S.

Written by Ellie Lanphier
Updated over a week ago

Credit donation timelines

Find out when your credit donation will be disbursed to your nonprofit.

Written by Michelle Marinas
Updated over a week ago

Volunteering

Finding volunteering

Discover and join volunteering opportunities on Bright Funds

Written by Sara Grant
Updated over a week ago

Organizing a volunteer event

Want to organize an event? You can find the steps here!

Written by Yasmin Zarco
Updated over a week ago

Track time for yourself or a group

Spent time volunteering over the weekend? Or, maybe you have volunteering you'll be doing in the future? Track it on Bright Funds.

Written by Michelle Marinas
Updated this week

Editing or canceling your volunteer times

Learn how to edit the details for volunteering times that have already been submitted.

Written by Sara Grant
Updated over a week ago

Editing volunteer times for a group

How to edit times you submitted for your group.

Written by Michelle Marinas
Updated over a week ago

Adding/removing a participant from group volunteering

Forgot to add someone on a group volunteering activity? You can find out how to add them here.

Written by Yasmin Zarco
Updated over a week ago

Fundraising on Bright Funds

What is a Bright Funds Fund

Looking to fundraise? Here's a quick overview on the Bright Funds Fund feature!

Written by Michelle Marinas
Updated over a week ago

Creating a Bright Funds Fund

Learn how to create a Bright Funds Fund.

Written by Michelle Marinas
Updated over a week ago

Ending your Bright Funds Fund

Want to end your Fund? We can help with closing it for you.

Written by Michelle Marinas
Updated over a week ago

Timelines for donations made to Funds

Expected timelines for donations made to Funds.

Written by Michelle Marinas
Updated over a week ago

Account Information

Updating your payment method information

Need to update your card on file? Find out how.

Written by Michelle Marinas
Updated over a week ago

Tax Receipts

Downloading your donations for tax purposes

Here you can find out how to access your tax receipt for donations made on Bright Funds.

Written by Sara Grant
Updated over a week ago

Matched donations and tax receipts

Find out why matching donations are not part of your tax receipt.

Written by Sara Grant
Updated over a week ago

Tax receipts for donors outside the U.S.

Find out more information on tax receipts for donors outside the U.S.

Written by Michelle Marinas
Updated over a week ago